WRKROOT Platform

Marketplace Profile

MR

Verified marketplace talent

Miguel Reyes

Live chat and escalation specialist for high-volume service teams

Hired Silver baseline Credentials verified Tier 4 Philippines
Currently placed
Baseline Silver
Seniority Tier 4
Location Philippines

Overview

Expanded demo talent for support, attendance, and KPI workflow testing.

Skills

No skill notes have been added yet.

Experience

Customer Support Specialist

Northstar CX

Jan 2021 - Present

Owned live chat queues, customer triage, and SLA escalation tracking.

Education

Education history

Bachelors in Business Administration

WRKROOT Demo University

Aug 2016 - Jun 2020

Pitch

Intro video

No pitch video has been uploaded yet.